Hey All Sales Reps: 911 for Speaking Bloopers

June 23, 2010 at 6:02 pm | Posted in Adrian Miller Sales Training, DiResta Communications, Marketing, sales, Sales Training, small business, Uncategorized | Leave a comment

As a sales trainer I have seen the good, the bad and the ugly as far as bad presentations. It doesn’t matter if the “blooper” is in front of 2 people or 200…it still smarts.

Diane Diresta of DiResta Communications has submitted this guest blog which gives us some ideas about what to do when you, in fact, suffer a blooper:

If you’ve ever seen the outtakes of a movie or TV show, it can be quite funny. The actors make mistakes and then they laugh about it.

But what about public speaking bloopers? Suddenly it doesn’t seem so funny. I watched a man give a presentation with his fly open. Another presenter had the slides in the wrong order. President Bush frequently mispronounced words. And I once knocked over a cup of coffee while giving a seminar!

We’re going to make mistakes. That’s a given. But how you handle the mistake is what counts. What’s your recovery strategy?
I ask my audiences to think of their worst fear. One person was afraid she’d trip over a wire on the stage. So, imagine it actually happening. What could you do to recover?

How about saying… “I want you to know I’ve been practicing that entrance for weeks.”

Or you could say… “Never let it be said that I don’t know how to make an entrance.”

Or… “Now that I have your attention…”

One motivational speaker had to contend with a fire in the middle of his speech. He led his audience to the parking lot, stood on a car, and continued his speech.

If companies and cities can have disaster recovery strategies, so can you. Develop a list of one-liners that you can put in your toolbox and you’ll be prepared for any situation.

Thanks Diane, and here’s hoping no one ever has to content with a fire in the midst of their presentation. Here’s how to find Diane (www.diresta.com).

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