Fast. Faster. Fastest.

March 1, 2011 at 2:17 pm | Posted in Adrian Miller Sales Training, entrepreneurship, New York Sales Trainer, sales, Sales Training, The Blatant Truth: 50 Ways to Sales Success | Leave a comment

How fast are you? No really, how fast are you?

3G. 4G. It’s all about fast. So…how fast are you?

And here’s why it matters. How fast you are might just determine if you get the business…or not!

It’s simple:

1. Return all calls and emails in a timely manner. Timely means different things to different people but in our hyper fast Internet age, same day response is strongly advised. (Within a few hours would be even better!)

2. Use your “away message” when you are unable to respond quickly. People make assumptions that you are either too busy or not interested in their business and they will go elsewhere.

3. Be proactive and if you know that you are going to go “off the grid” for an extended period of time reach out and tell your clients and prospects. By keeping them apprised you are demonstrating that they are important to you.

In this wired era it is impossible to be out of touch. Smartphones enable us to be just a call, text or email away and our clients and prospects expect it.

Of course you can, and should, disconnect at times. It’s important to carve out space and disengage but make certain to take the proper steps before you do so.


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