How Dumb is That?

January 8, 2009 at 6:55 pm | Posted in Uncategorized | Leave a comment

How Dumb is That?

To not return phone calls and emails in a timely manner, or, to not return them at all! If you’re away or unable to be responsive then make certain you have an “away” message on your email and/or phone.

To not make every effort to exceed your client’s expectations.

To not make certain that your clients know about ALL of your products and services. (Are you leaving business on the table?)

To not stay on the grid and get ROI from all of your marketing and lead generation efforts.

To stop listening and learning from your clients. Have their needs changed; are there any additional opportunities for you to leverage?

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